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Short, straight answers, each linking to the page with the detail. Can't find yours? Start a trial or email hello@lunchbox-crm.com.
Yes. A WhatsApp CRM runs customer management inside WhatsApp itself: contacts, bookings, invoices and payments all live in the chat. Lunchbox is built this way from the ground up, rather than bolting WhatsApp onto a desktop CRM. More →
Yes. Lunchbox connects an AI agent to your WhatsApp Business number that answers from your own services, prices and rules, and hands anything unusual to you. More →
Meta charges a small fee per conversation, typically a few cents to a few rand depending on the type. Lunchbox passes these through at cost, with no markup. More →
No. Your number connects to the WhatsApp Business API through Meta's embedded signup and moves with you. Customers keep messaging the same number. More →
Yes. The agent offers real open slots from your calendar and writes bookings into your diary, either instantly or after your approval. More →
Yes. Lunchbox drafts invoices in Xero from the conversation and sends them in the chat, with PayFast or Yoco payment links for same-day payment. More →
Yes, on the official API with opted-in recipients and honoured opt-outs. POPIA and Meta both require it, and Lunchbox enforces exactly that. More →
The free WhatsApp Business app is manual and single-phone; the API powers software like Lunchbox: automation, multiple users, one number. Lunchbox connects your number to the API for you. More →
Yes. Data is stored encrypted, never sold, and processed per our privacy policy, written for South Africa's POPIA. More →
R997 to R3,697 per month, no setup fees or long contracts. Every plan includes the full AI agent. More →
Every plan starts with a 14-day free trial. You enter your card when you sign up, we run an R1 card check that is refunded automatically, and the first charge only happens when the trial ends. Cancel any time before then and you pay nothing. More →
Service businesses that run on WhatsApp: salons, beauty, plumbers, electricians, cleaners and trades. If your day is bookings, quotes and callouts, it fits. More →
Now. Start a 14-day trial, connect your WhatsApp number, and the agent can take the next enquiry. Start your 14-day trial →
Tap the button or scan the code to start the chat. Ask us anything, or book a time that suits you.
No spam, no obligation.
We'll be in touch to set up your demo.